Housing Programs Analyst

City of Santa Ana Housing Programs Analyst SALARY $42.
85 - $57.
48 Hourly $7,427.
00 - $9,963.
00 Monthly $89,124.
00 - $119,556.
00 Annually LOCATION Santa Ana, CA JOB TYPE Full-time JOB NUMBER 2024-00169 DEPARTMENT Community Development OPENING DATE 11/14/2023 CLOSING DATE 12/3/2023 11:59 PM Pacific Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service.
Having highly talented employees provides the best service to our community Performs a range of professional and technical duties in support of affordable housing projects and programs of the Community Development Agency, including facilitating the development of new affordable housing opportunities, assisting in administering affordable housing programs, ensuring adherence to federal, state, and local regulations, or assisting in the administration and enforcement of the City’s Rent Stabilization and Just Cause Eviction Ordinance.
Essential Functions Include But Are Not Limited To Assists in the implementation, administration, and monitoring of housing programs, projects, initiatives, policies, and procedures; coordinates related activities with other City departments and outside parties.
Conducts research, analyzes data, and prepares written reports for administrative, operational, and policy issues; performs feasibility analysis; and provides findings and recommendations.
Collects, analyzes, and evaluates housing data to assess division projects, programs, and activities; makes recommendations; and assists in implementing recommendations.
Monitors housing projects, programs, and activities for compliance with federal, state, and other regulatory agency rules, regulations, policies, and procedures.
Prepares periodic project status reports and other written reports and documents for review.
Assists with the division’s budget preparation and control, purchasing activities, records control, and other administrative functions.
Assists in the marketing of division information; prepares, publishes, reviews, updates, and maintains division content, including handouts, printed brochures, information for digital media, and webpages; and plans, prepares, and conducts presentations and workshops to educate and engage the public, boards and commissions, and community groups.
Works closely with supervisors, management, the City Attorney’s Office, the Planning and Building Agency, and outside parties regarding housing programs, projects, and activities, regulatory compliance issues, and other sensitive matters.
Attends, assists with, and serves as a City staff liaison to department board and commission meetings.
Responds to inquiries and information requests from the public, tenants and landlords, officials, staff, and outside parties by phone, e-mail, or in-person; provides counseling, assistance, and supportive services on issues related to housing programs, projects, and activities; and may provide multilingual assistance.
Assists with requests for proposals and contracts; participates in developer and vendor selection processes; and helps administer and track approved contracts and affordable housing loan agreements.
Assists in the documentation of department internal operating processes and procedures.
Provides administrative support to supervisory and management staff.
May supervise support staff.
Performs other duties as assigned.
Depending on assignment, additional essential functions include: If assigned to the Housing Division: Collects, analyzes, and evaluates housing data to assess local housing needs.
Assists in the development of Housing Division strategies, plans, reports, and other documents related to the Housing Element, Annual Plan, and Consolidated Plan for compliance with federal, state, and related entities.
Assists in the administration of the federally-funded HOME Investment Partnership Program, City of Santa Ana Inclusionary Housing Fund, Low and Moderate Income Housing Asset Fund, Project-Based Voucher Program, and any other source of funding for affordable housing projects and programs.
Identifies and seeks housing related funding through grants from federal, state, local, and private sources.
Monitors for compliance with agreements and regulations associated with housing projects and programs.
Prepares comprehensive housing reports, including demographic reports, long-range plans, and other related reports for review.
If assigned to the Rent Stabilization Division: Assists in the administration of division projects, programs, and functions in compliance with the Rent Stabilization and Just Cause Eviction Ordinance (“Ordinance”).
Performs research and analyses related to the Rent Stabilization Program.
Assists in operating and maintaining the rental registry, including providing documentation, notices, and information to landlords and tenants, and collecting, processing, and receiving rental registry fees; maintains rental unit data.
Provides tenants and landlords with individualized counseling and supportive services on issues related to the Ordinance and associated laws; conducts site visits to apartment complexes and mobile-home communities.
Reviews notices of tenant eviction and termination to ensure compliance with the Ordinance.
Assists in the investigation, coordination, and implementation of enforcement actions; responds to and requests advice on Ordinance legal matters; and coordinates with the Code Enforcement Division on matters related to rental housing habitability and inspection of units and citations.
Assists in coordinating fair return, capital improvement, and tenant petitions; assists petitioners with incomplete petitions; reviews petitions for completeness; and processes complete petitions.
Schedules and coordinates mediation and administrative hearings; coordinates with parties involved, including contracted hearing officer and mediation services, in an effort to resolve tenant and landlord conflicts; provides related follow-up.
Assists landlords with the process to withdraw rent stabilized units from the rental market; assists and coordinates with tenants regarding relocation assistance; and monitors the rehabilitation status of withdrawn properties.
Participates in outreach and may participate in multilingual engagement activities for vulnerable communities in an effort to prevent displacement.
Minimum Qualifications Two (2) years of progressively responsible experience implementing and administering housing programs.
High school diploma or General Educational Development (GED) certification, supplemented by college level coursework in public administration, social work, political science, urban planning, or a related field.
Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions.
Experience and education must provide the knowledge, skills, and abilities listed below.
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Pertinent federal, state, and local public sector laws, and regulations, including state and federally-funded municipal housing programs, redevelopment, inclusionary housing, the HOME Investment Partnerships Program, the Housing Choice Voucher Program, and the City’s Rent Stabilization and Just Cause Eviction Ordinance, Integrated Disbursement and Information System, Disaster Recovery Grant Reporting, and Real Estate Assessment Center databases; principles and practices of public administration; housing program administration; urban planning principles; public and private funding sources; grant application techniques; principles and practices of data collection, business letter writing, and report preparation; proper English usage, grammar, and punctuation; customer service techniques; recordkeeping practices and procedures; research methods and techniques; budgeting processes and controls; mathematical calculations and statistics; conflict management and resolution; time management; and personnel procedures.
Skill in: The use of a personal computer and business software applications, such as Microsoft Word, Excel, and PowerPoint, and housing program software; the operation of modern office equipment.
Ability to: Understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; perform financial feasibility analyses; assemble, organize, analyze, interpret, and draw sound conclusions from information; develop and present recommendations on findings; make effective oral presentations; communicate ideas effectively, orally and in writing; write clear and comprehensive reports, correspondence, procedures, and other written materials; follow written and oral directions; perform mathematical calculations accurately; participate in budget preparation and administration; coordinate and monitor project status; manage and complete work assignments timely; maintain records and information; use tact and diplomacy when solving problems in the workplace and when dealing with sensitive issues; maintain confidentiality; and establish and maintain effective working relationships with other City employees, landlords, tenants, the public, and those contacted in the scope of work.
SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this job classification.
Must be willing and able to work irregular hours, including evenings and weekends, as needed.
HIGHLY DESIRABLE Bilingual ability in English and Spanish, and/or English and Vietnamese is highly desirable.
Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire.
Resumes or faxed copies will not be accepted in lieu of the City online application.
Stating "See Resume" is not an acceptable substitute for a completed application.
To apply, click on the "Apply" link located at the top of this page.
New users must create an account first.
Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications will be reviewed by the Human Resources Department.
Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for December 14, 2023): (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job.
Candidates need a minimum passing score in order to be placed on the eligible list.
The City of Santa Ana is an equal opportunity employer.
If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation Agency City of Santa Ana Address Human Resources, M-24 PO Box 1988 Santa Ana, California, 92702 Phone 714-647-5340 Website https://www.
santa-ana.
org Housing Programs Analyst Supplemental Questionnaire * QUESTION 1 How many years of progressively responsible experience implementing and administering housing programs do you possess? (High school diploma or General Educational Development (GED) certification, supplemented by college-level coursework in public administration, social work, political science, urban planning, or a related field may used as experience) No experience to less than At least six months, less than one year At least one year, less than two years At least two years or more * QUESTION 2 What is the highest level of education that you have completed? Did not graduate high school / did not obtain GED Graduated high school / obtained GED Completed some college-level coursework or obtained Associate degree Obtained Bachelor's degree Obtained Graduate degree * QUESTION 3 Briefly list your experience with the following: state and federally-funded municipal housing programs, redevelopment, inclusionary housing, the HOME Investment Partnerships Program, the Housing Choice Voucher Program, and the City's Rent Stabilization and Just Cause Eviction Ordinance, Integrated Disbursement and Information System, Disaster Recovery.
Grant Reporting, and Real Estate Assessment Center databases.
If you do not have experience please enter N/A.
* QUESTION 4 What is your experience in assisting in the implementation, administration, and monitoring of housing programs, projects, initiatives, policies, and procedures with other City departments and outside parties? If you do not have experience, please enter N/A * QUESTION 5 Possession and retention of a valid California Class "C" driver's license is a requirement of this position.
Do you currently possess a valid California Class "C" driver's license and understand this requirement? Note for out-of-state applicants: Currently possessing the equivalent of a California Class "C" driver's license from another state would temporarily suffice this requirement and must obtain a Class "C" driver's license in the State of California prior to a job offer with the City of Santa Ana.
Yes No * QUESTION 6 Although not a requirement of this position, bilingual fluency in English and Spanish or Vietnamese is desirable.
Are you bilingual in English and Spanish or Vietnamese? Yes No * Required Question