*** $25/Hour-ADMINISTRATIVE ASSISTANT/ACCOUNT MANAGER (Tustin)

We are seeking an Administrative Assistant/Account Manager to join our team! You will resolve customer questions and offer solutions to support Clients.
RESPONSIBILITIES: Contact clients and determine status of training projects Report status of training projects Participate and lead client meetings at client sites Create briefing packets for clients Drive to Southern California client sites up to two days per month Participate in Teams video conference calls Conduct background research on client business Support Operations Staff Schedule meetings and follow up with attendance Coordinate with clients regarding training documentation Review training contracts Review budgets Upload data to databases on the internet Contact clients for Accounts Receivables Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest project developments The job is in Tustin, California near the 5 freeway and Jamboree This is a full-time job in the office from 8:00 a.
m.
to 5:00 p.
m.
M-F You will drive to client sites two days per month QUALIFICATIONS: Previous experience in administrative support and account management Ability to build rapport with clients Negotiation skills Deadline and detail-oriented Professional appearance Strong Excel skills Very accurate data entry skills 4 or more years of interactive client support Outgoing personality Strong verbal and written English skills.
Knowledge of email systems Must have reliable transportation and proof of insurance The company will pay for mileage College degree required