Returning Titan Engagement Specialist (Student Services Professional III)

Job no: 535334 Work type: Staff Location: Fullerton Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services Position Description Job Title Returning Titan Engagement Specialist Classification Student Services Professional III AutoReqId 535334 Department Undeclared and Academic Advising Sub-Division Student Success Salary Range Classification Range $5,025 - $7,159 per month (Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,558 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday – Friday, 8:00 AM – 5:00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students.
As Titans, we believe that diverse perspectives deepen our understanding.
We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs.
At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities.
As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.
We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values.
We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position: The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program.
The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department.
Additionally, the center provides programs and services to assist students in the selection of a major.
We are seeking an exceptional individual to join our team as the Returning Titan Engagement Specialist (Student Services Professional III).
The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
We are seeking an exceptional individual to join our Academic Advising community as the Returning Titan Engagement Specialist, focusing on outreach, engagement, enrollment, and advisement of former California State University (Cal State Fullerton) students who are interested in returning to the university and completing their undergraduate degree.
Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds.
Reporting to the Director of Academic Advising, Operations and Innovation, the Returning Titan Engagement Specialist plays a crucial role in supporting and guiding students who are returning to Cal State Fullerton after an interruption in their education.
This position requires a unique blend of student engagement expertise, academic advising skills, and a deep understanding of the challenges faced by returning students.
The Returning Titan Engagement Specialist manages outreach efforts and provides personalized advising, resources, and support services to help former CSUF students experience a seamless transition back to the university and navigate their academic journeys successfully.
This position supports returning CSUF students who stopped out and other former CSUF undergraduate students who had an interruption in their CSUF academic career.
They track and analyzes data related to student enrollment and retention and maintain working relationships with the Office of Admissions and Extension and International Programs (EIP) to identify and address barriers for returning student enrollment.
Other duties as assigned.
Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field.
A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.
A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organize programs and activities.
Ability to interact with a diverse student population, faculty, staff, and the public.
Ability to analyze complex situations accurately and adopt effective courses of action.
Ability to advise students individually and in groups on complex student-related matters.
Ability to complete assignments without detailed instructions.
Ability to establish and maintain cooperative working relationships with a variety of individuals.
Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution.
Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment.
Knowledge of the unique challenges and experiences faced by returning students in higher education.
Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive.
Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time).
Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.
e.
H1-B Visas).
Advertised: Feb 01 2024 Pacific Standard Time Applications close: Feb 15 2024 Pacific Standard Time