Position Summary:
The Graduate Admissions Counselor is responsible for managing recruitment and admissions activities related to all assigned programs.
The Counselor will be responsible for cultivating and managing inquiries, helping prospective students through the admissions process, and conducting student appointments in order to successfully meet targeted recruitment goals.
The Admissions Counselor is essentially the "sales representative" for the university.
Essential Duties and Responsibilities include:
Represents the University to prospective students and the general public with the highest degree of professionalism through an array of outreach programs and activities
In coordination with the Director of Graduate and Adult Admissions, plan and implement recruitment strategies and activities to find, attract, and recruit new students to the university
Advises prospective students regarding educational opportunities, admissions requirements, and policies and procedures, as appropriate
Actively manage prospective student inquiries and applications via telephone, email, text message, etc.
for all assigned programs
Create and update student information utilizing the Customer Relationship Management (CRM) program
Logs and maintains all communication with prospective students
Presents program and admissions information to prospective students at information sessions and conferences - some travel will be required
Meets aggressive enrollment goals for each start term
Works collaboratively with appropriate CUI personnel to grow and improve academic programs
Helps run and organize the admissions interviews
Assists in developing and maintaining admissions materials
Utilizes effective communication skills with faculty, staff, and students; as well as, all off-campus constituents
Supports, and contributes to, the mission and vision of Concordia University Irvine
Some evening and weekend hours, as needed
Other Duties as may be assigned
Qualification Requirements:
Bachelor’s degree (B.
A.
) from a four-year college or university.
Master’s Degree preferred.
Experience in higher education admissions preferred.
Be able to represent Concordia University in a variety of situations
Possess excellent communication skills (interpersonal, public address, and written communication)
Possess excellent organizational skills, be detail-oriented, and be able to work unsupervised
Possess strong analytical abilities, leadership and management skills
Be a problem solver
Have the training skills and ability to motivate others
Competent and comfortable with Salesforce, Banner, Word, PowerPoint and Excel
Be willing to travel
Be committed to the vision, mission, and ministry of Concordia University Irvine