The Sales Manager is responsible for assisting General Management with the direct sales needs of the hotel and for promoting hotels to group and business transient segments.
*RESPONSIBILITIES*
* Develop and maintain assigned segmentation goals to achieve revenue targets for the hotel
* Making Decisions and Solving Problems
* Analyzing information and evaluating results to choose the best solution and solve problems
* Respond to all sales inquiries accurately, timely, and in a professional manner
* Type correspondence, reports, and necessary forms i.
e.
, contracts, as well as prepare proposals or other letters as directed
* Determine and coordinate all needs of the customer
* Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations
* Maintains well documented, accurate, organized, and up-to-date file management to serve client and employer in the most expedient, organized, and knowledgeable manner
* Develops strong customer relationships through appropriate client communication and the use of professional, courteous, and ethical interpersonal interaction
* Work with sales personnel to achieve required sales team goals
* Have current knowledge of hotel rates, strategies, discounts, and promotions
* Assist with completing any required sales reports
* Assist hotel with implementing hotel specific selling strategies
* Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude always
* Display a neat, clean, and business-like appearance always
* Assists the Sales department with monthly luncheons, client events, etc.
* Conduct walk-in tours
* Keep supplies stocked and on hand
* Contributes to the hotel's overall sales effort by assisting guests as needed
* Performs other duties as assigned or deemed necessary by management
* Must accommodate fluctuating business demands and may be asked to work shifts other than those they prefer to normally work
* Other duties as assigned by director supervisor - which may include selling and or servicing.
*QUALIFICATIONS*
* At least 1 year of experience in banquets and hotel sales.
* Ability to speak, read, and write fluent English; other languages beneficial
* Professional verbal and written communication skills
* Demonstrates Leadership
* Exceeds Guest expectations
* Providing services that are above and beyond for guest satisfaction and retention
* Frequently standing up, bending, climbing, kneeling, and moving about the facility
Job Type: Full-time
Pay: $25.
00 - $28.
00 per hour
Benefits:
* 401(k)
* Health insurance
* Paid time off
Schedule:
* Day shift
* Monday to Friday
* Weekends as needed
Experience:
* Banquet: 1 year (Required)
* Hotel Sales: 1 year (Required)
* Hospitality: 1 year (Preferred)
Ability to Relocate:
* Fullerton, CA 92832: Relocate before starting work (Required)
Work Location: In person
Whatsapp
