Who is HealthTrackRx?
HealthTrackRx is the nation's leading PCR-based infectious disease laboratory! By delivering next morning results to healthcare providers nationwide, HealthTrackRx is the premier option for patients and healthcare professionals and in an exciting phase of growth!
Job Summary:
The Territory Service Specialist onboards newly generated accounts in a predetermined geographic territory.
Primary focus being outpatient clinics who see a high volume of infections.
Key responsibilities include educating, servicing, and training existing customers on company offerings.
Identifies new business opportunities by developing existing relationships and cold calling prospective accounts.
Assists the Territory Sales Director in assigned territory as needed.
Essential Responsibilities/Duties:
Travels throughout assigned territory under direction of the VP of Sales to call on current customers and to solicit new and profitable business
Responsible for assisting in growth of new and current business
Schedule and execute in-service training at customer sites
Train clinic staff in proper processing of requisitions and sample collection procedure
Ensure all customers are adequately always stocked with appropriate supplies
Plan and execute visits to existing accounts in the territory on a regular basis
Identify, communicate, and help resolve any service issues, billing issues or customer complaints
Schedule and/or arrange UPS/FedEx/Courier pick-ups from offices
Depending on location travel required up to 50%
Qualifications:
Education
Bachelor’s degree in business or relevant field of study; or an equivalent level of education and experience
Competencies/Skills
Able to independently research, organize, multitask, and prioritize work
Exceptional verbal/ written communication skills
Experience
1+ years documented successful sales numbers, B2B, or medical sales
Prior sales or customer service functions
Certifications/Licenses
Valid driver's license
Travel
Ability to drive reasonable distance and sit in a vehicle for extended periods of time.
Must be able to travel with overnight stays.